Product Information · Q&A · FAQs

Frequently Asked Questions

Q: How large of an area will the EdenPURE™ Quartz Infrared Heater heat up?
A: The Model 500XL will cover 300 square feet and the Model 1000XL will cover 1000 square feet.

Q: Do I need to worry about it burning my pets or my children?
A: No. The EdenPURE Heater does not get hot and cannot start a fire. It is harmless to all members of your household.

Q: How does the heater heat wall to wall, floor to ceiling?
A: It uses uniformed pressure to distribute the heat.

Q: How does the heater help keep me healthy.
A: The heater will not reduce oxygen or humidity, nor will it release toxins into the room.

Q: What makes up the internal parts of the heater?
A: Each heater contains 3 unique solid copper exchangers and 6 infrared light elements. The Quartz Elements are replaceable by an authorized service dealer.

Q: What are the dimensions and specifications of the heaters?
A: The Model 500XL is 13¾" high, 11½" wide and 13" deep. The Model 1000XL is 17¼" high, 12¾" wide and 18½" deep. Power cord is approximately 70" long. Each has a power switchon the front.

Q: What is the thermostat range?
A: 50° to 90° Fahrenheit

Q: What power supply do I need?
A: The heaters use a normal 3 prong 110v outlet.

Q: How does the heater help me save money?
A: The heater uses 35% less energy to create safe heat. Once the desired temperature is met, the heater will turn itself off.

Q: What is the heater made of?
A: The heater is made of a galvanized inner steel casing with a black poly-propylene outer shell.

Q: What is the life expectancy for the Quartz Elements?
A: Life expectancy is approximately 5,000 hours or 3-5 years or longer, depending on use. The heater is offered with a 60 Day Money Back Guarantee and a 1 Year Warranty on parts and labor.

Q: How much does the heater weigh?
A: The Model 500XL weighs approximately 10lbs. and the Model 1000XL weighs approximately 26lbs.

Don't let high energy costs get you down. Click here and order your EdenPure Quartz Infrared Portable Heater for your home today!